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Our Commitment to Privacy

Lemon Lawyers P.C. (“LL“) recognizes the importance of privacy and is committed to protecting your personal information. This Privacy Policy supplements our professional obligation of confidentiality respecting all information received in the context of the solicitor-client relationship, and outlines how LL manages personal information and safeguards privacy.

Consent

LL clients consent to the collection, use and disclosure of their personal information as necessary for the purposes of the retainer and in accordance with this Privacy Policy. You may withdraw your consent at any time. However, withdrawing consent may affect our ability to continue to act for you.

Collecting Personal Information

LL collects your personal information orally or by written correspondence including telephone calls and emails. Collected information may include your name, address, telephone number, billing and account information, documents, and information about your business.

Use of Personal Information

LL uses your personal information in order to:

  • provide legal advice and services to you;
  • administer our accounting databases and systems;
  • facilitate communication between you and our lawyers, staff or agents; and
  • manage our business and operations.

Disclosure of Personal Information

LL discloses personal information only in accordance with this Privacy Policy or as permitted or required by law, including in order to:

  • conduct conflict searches to determine whether LL can act for you;
  • comply with professional obligations of the Law Society of Ontario;
  • comply with legal or regulatory requirements like a subpoena or warrant;
  • provide information to third parties in  the context of legal services including:
    • opposing parties and their counsel, advisors, witnesses, experts, judges and other decision makers in the context of litigation or other legal proceedings; and
    • other law firms, lenders or professional advisors in the context of transactions.
  • collect fees and disbursements, assess eligibility for credit, and comply with audits;
  • detect and protect against error, negligence, breach of contract, fraud, theft or any other illegal activity or meet insurance requirements;
  • retain another law firm on your behalf;
  • comply with requests from your agents; and
  • engage services provided by third parties.

Disclosure of your personal information to third party service providers

LL may transfer your personal information to third party service providers, agents or contractors to store, handle or process on LL’s behalf, such as for data processing, storage or other administrative services. LL requires that third party providers comply with this Privacy Policy and use your personal information only to perform services for LL.

Storage and Security of your personal information

Your personal information is stored in secure locations and on servers located with our service providers. LL uses the standard safeguards of the legal profession to secure your personal information including the following measures:

  • premises security;
  • confidentiality policies and procedures;
  • technological safeguards like security software and firewalls to prevent hacking or unauthorized computer access; and
  • internal password and security policies.

Retention

We retain your personal information as long as necessary to perform the legal services you have retained us to perform, to respond to issues that may arise after the retainer ends, and as required by law.

Privacy Breaches

While LL takes appropriate measures to protect your personal information, LL does not guarantee or warrant the security of your information from cyberattack, computer viruses, or other destructive electronic programs.

Communications not secure

There is an inherent risk in the exchange of information using any form of communication including email, phone, or fax.  LL assumes no liability for any damages you may suffer due to interception, alteration or misuse of information communicated in this way. We will generally communicate with you by email or telephone unless you indicate otherwise.

Changes to Privacy Policy

LL reserves the right to change this Privacy Policy without notice and at any time.
For questions about this Privacy Policy, please contact:
Lemon Lawyers Professional Corporation
Attn: Privacy Officer
Suite 1570
4 Robert Speck Parkway,
Mississauga, ON L4Z 1S1

info@lemonlawyers.ca